Terms of Use

Last updated: 12 May 2024

Please read these Terms of Use carefully before accessing or using any part of the services provided by Choiceventureflow (referred to as "we", "us", or "our") through the website choiceventureflow.online (the "Site"). By accessing or using the Site, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Site or its services.

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1. Acceptance of Terms

Your access to and use of the Site constitutes your agreement to these Terms of Use and our Privacy Policy, which is incorporated herein by reference. These Terms apply to all visitors, users, and others who access or use the Site. We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Site following any changes constitutes your acceptance of the revised Terms.

2. Description of Services

Choiceventureflow provides technical translation services delivered on a personalised, one-on-one basis. Our services include, but are not limited to, translation of technical documents, manuals, specifications, reports, and related materials. Services are provided in accordance with the scope agreed upon between us and the client prior to commencement of work.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. We will not be liable to you or any third party for any modification, suspension, or discontinuation of services.

3. Eligibility

You must be at least 18 years of age to use this Site and engage our services. By using the Site, you represent and warrant that you meet this age requirement and that you have the legal capacity to enter into a binding agreement. If you are using the Site on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

4. User Accounts and Registration

4.1 Account Creation

Certain features or services may require you to register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials.

4.2 Account Responsibility

You are solely responsible for all activity that occurs under your account. You agree to notify us immediately at contact@choiceventureflow.online if you become aware of any unauthorised use of your account or any other security breach. We will not be liable for any loss or damage arising from your failure to protect your account credentials.

4.3 Account Termination

We reserve the right to suspend or terminate your account at our sole discretion, without notice, if we believe you have violated these Terms or engaged in conduct that may harm us, other users, or third parties.

5. Acceptable Use

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use the Site in any way that violates applicable laws or regulations
• Submit false, misleading, or fraudulent information
• Attempt to gain unauthorised access to any part of the Site or its related systems
• Transmit any unsolicited or unauthorised advertising or promotional material
• Interfere with or disrupt the integrity or performance of the Site
• Use automated tools, bots, or scrapers to extract data from the Site without our express written consent
• Engage in any conduct that could damage, disable, or impair the Site or servers connected to it
• Reproduce, duplicate, copy, sell, or exploit any portion of the Site without our express written permission

6. Intellectual Property

6.1 Our Content

All content on the Site, including but not limited to text, graphics, logos, icons, images, and software, is the property of Choiceventureflow or its content suppliers and is protected by applicable intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content on the Site without our prior written consent.

6.2 Your Content

By submitting documents, files, or other materials to us for translation or review, you grant us a limited, non-exclusive licence to use such materials solely for the purpose of delivering the requested services. You represent and warrant that you have all necessary rights to submit such materials and that doing so does not infringe any third-party rights.

6.3 Delivered Translations

Upon receipt of full payment, ownership of the completed translated work product transfers to you, unless otherwise agreed in writing. We retain the right to use anonymised, non-identifiable excerpts for internal quality improvement purposes only, unless you instruct us otherwise in writing.

7. Confidentiality

We treat all documents and materials submitted to us as confidential. We do not share, sell, or disclose your materials to any third party except where required by law or with your explicit consent. Our team members handling your materials are bound by confidentiality obligations. If you require a formal non-disclosure agreement, please contact us before submitting any materials.

8. Payment and Fees

8.1 Pricing

Fees for services are agreed upon between the parties prior to commencement of work. All quoted prices are in Australian dollars (AUD) unless otherwise specified. Prices are subject to change for new projects, but agreed fees for confirmed projects will not be altered.

8.2 Payment Terms

Payment is due in accordance with the terms set out in the applicable project agreement or invoice. We reserve the right to withhold delivery of completed work until full payment has been received. Late payments may attract an administrative fee as specified in the relevant invoice or agreement.

8.3 Refunds

Refund eligibility is determined on a case-by-case basis and subject to the terms agreed at the time of engagement. We are committed to client satisfaction and will work with you to resolve any concerns. Refunds will not be issued for work completed in accordance with the agreed brief.

9. Turnaround Times and Delivery

Estimated delivery times are provided in good faith based on project scope and current workload. We will make every reasonable effort to meet agreed deadlines. We are not liable for delays caused by factors outside our reasonable control, including but not limited to incomplete source materials, unclear instructions, or technical failures beyond our control. If a delay is anticipated, we will notify you as soon as practicable.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Choiceventureflow and its personnel shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or our services, even if we have been advised of the possibility of such damages.

Our total cumulative liability to you for any claims arising from or related to these Terms or our services shall not exceed the total amount paid by you to us in the three months preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

11. Disclaimer of Warranties

The Site and all content and services provided through it are offered on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We make no warranty as to the accuracy, completeness, or reliability of any content on the Site.

12. Third-Party Links and Services

The Site may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the terms and privacy policies of any third-party sites you visit. The inclusion of any link does not imply our endorsement of that site.

13. Privacy

Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Site, you consent to the practices described in our Privacy Policy.

14. Indemnification

You agree to indemnify, defend, and hold harmless Choiceventureflow and its officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the Site, your violation of these Terms, or your infringement of any third-party rights.

15. Force Majeure

We will not be held liable for any failure or delay in performance of our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, power failures, internet outages, or other events of force majeure.

16. Modifications to the Site

We reserve the right to modify, update, or discontinue the Site or any part of it at any time without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Site.

17. Governing Terms

These Terms represent the entire agreement between you and Choiceventureflow regarding your use of the Site and supersede all prior agreements, representations, and understandings. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

18. Contact Us

If you have any questions, concerns, or requests regarding these Terms of Use, please contact us using the details below: